For your safety, call on us
Across the landscapes, vast distances and unpredictable conditions of remote and regional WA, a call out can be a significant thing. We will always go the distance for your safety, because keeping our communities safe means everything to us.
No matter when it happens, no matter where you are, if you have an electrical safety issue, call on us.
Call 13 23 51 to report fallen powerlines, faults and outages. In an emergency, call 000.
If you plan on digging or excavating, it’s important you don’t start until you know where underground cables are located. Because accidentally hitting or damaging underground cables can be costly and dangerous. It could even cost you your life.
Read our quick guide on how to take care around electrical infrastructure you can and can't see.
Electricity connects to your home in different ways, through either overhead or underground power. In both instances, a network service wire leads to a connection point of supply on your property.
Here's how to avoid tree branches touching powerlines, which can cause power interruptions, fire and other accidents.
In the parts of our network which are underground, powerlines are sunk beneath the ground and a mini-pillar or ‘green dome’ is installed just inside the property to connect homes to the network.
Electricity is dangerous. Don’t risk causing harm to you or your family by doing your own electrical work.
Electrical accidents can happen in an instant and RCDs can help to protect you and your family.
You might have a portable generator to provide a back-up power supply for lighting, refrigerators and other essential appliances during power outages.
Private power poles are your responsibility. Learn how to maintain a power pole.
Powerlines, power poles and other electrical infrastructure can all present serious safety risks on your farm or agricultural property.
Depending on the route, vehicle type and the size of the load you need to transport, you might need our approval or help to move safely.
Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.
Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.