A damaged streetlight pole is a dangerous streetlight pole
Stay safe: Report damaged streetlight poles immediately
​Streetlight poles contain live electrical wires. When they’re damaged, they can seriously hurt you or even put your life at risk. ​
If you see a damaged streetlight pole:
If you encounter issues with streetlights, whether they’re damaged or malfunctioning, here’s what you need to know to stay safe and report the problem effectively.
Stay at least 10 metres away from a damaged streetlight pole
A damaged streetlight pole could be electrified and so could the ground around it.
For your safety call Horizon Power immediately
Calling Horizon Power immediately at 13 23 51 is essential for your safety to ensure that any electrical hazards are promptly addressed.
Report a faulty streetlight
If a streetlight doesn’t turn on or off or flickers, please let us know by calling 1800 264 914 or completing our streetlight reporting tool
How do I report a faulty street light?
For non-urgent streetlight fault problems please complete the online form or call us on 1800 264 914.
Please, always be aware of electricity and report any electrical incidents or faults immediately by telephoning 13 23 51 and in emergency situations, dial 000.
In the parts of our network which are underground, powerlines are sunk beneath the ground and a mini-pillar or ‘green dome’ is installed just inside the property to connect homes to the network.
Here's how to avoid tree branches touching powerlines, which can cause power interruptions, fire and other accidents.
Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.
Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.